Our People
Every member of our team plays a vital role in ensuring our guests have an enjoyable experience when visiting one of our Hotel and Spa destinations. From reception to housekeeping, and everyone else in between, every person helps to provide an experience that ensures our guests return time and time again.
Reception
From the moment they arrive, our guests are first greeted by our friendly Reception Teams.
Always on hand to help, our reception teams always strive to deliver fantastic customer service, ensuring any queries or question our guests may have are thoroughly answered.
This ensures that our guests are suitably prepared to spend their time with us stress-free and ready to unwind.
Spa
Designed with relaxation in mind, our Spas are a place of tranquil calm, where our guests come to escape the stresses of the outside world.
With that in mind, our Spa Teams are always on hand to ensure that our guests make full use of our expansive facilities and enjoy truly blissful Spa Treatments.
Food & Beverage
From dusk til dawn, we pride ourselves on ensuring that our guests enjoy impeccable service across all our dining venues.
Whether our guests are savouring the delicious flavours of a three-course dinner, a scrumptious lunch as part of their day Spa experience, or coffee and cake with their friends, it is fundamental that we provide an experience to remember for all the right reasons.
Kitchen
Our talented Kitchen Teams take great pride in creating delicious dishes, using only the finest of locally sourced ingredients.
From quintessential classics such as Afternoon Tea, to scrumptious lunches, and hearty breakfasts, our Kitchen Teams always deliver plates that champions flavour and flare whilst tantalising our guests' tastebuds.
Management
Across all levels of our business, our Management Team are there to advocate, drive, and deliver the service and culture we are aspiring to provide. This is to ensure we provide the best possible working environment for all our people.
Retail
Our guests love the treatments that they enjoy when visiting our Spa destinations. Therefore, it's of little surprise that many of them are eager to peruse our spa shops and take a little indulgence home with them.
Our expert Retail Teams are able to talk our guests through our fantastic product houses and help them find the perfect purchase for themselves or special treats for their loved ones.
Maintenance
Ensuring that our Spa destinations always look their very best for our guests is no mean feat. Our Maintenance Team are always on hand to ensure that any repairs are quickly carried out, checking that our facilities are operating as expected and ensuring that every aspect of our properties looks suitably spick and span.
